﻿using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;

namespace BusinessLayer.VDataEntities {
    public class VSuperTicket {
        public long TicketID { set; get; }
        public long ApplicationID { set; get; }
        
        public VEndUser User { get; set; }//终端用户

        public string Mobile { get; set; }//用户填写的联系方式

        public string Email { get; set; }//用户填写的邮箱

        public System.DateTime SubmitDate { set; get; }//请求的时间
        public Nullable<System.DateTime> AssignDate { set; get; }//受理时间
        public int Status { set; get; }//申请的状态

        public VOperator AssignerInfo {get;set;}

        public string ServiceComments { set; get; }
        public Nullable<int> ServiceRate { get; set; }
        public Nullable<System.DateTime> CloseDate { get; set; }
        public int IsFromWeChat { get; set; }

        public bool IsActive { get; set; }

        public int Priority { get; set; }

        public Nullable<long> IssueType { set; get; }//问题类型

        public string IssueDescription { get; set; }

        public Nullable<System.DateTime> ResolveDate { set; get; }//解决的时间
    }
}
